LOGISTICS PROTOCOL
// ROUTING: GLOBAL
// STATUS: ACTIVE
We move artifacts across continents. From the Himalayas to your doorstep, the chain of custody is unbroken.
1. GLOBAL SHIPPING
All orders are processed within 24 hours. Domestic orders (Nepal) arrive within 2 days. International orders are routed through our Milan logistics hub and typically arrive within 5-7 business days via secure courier.
2. DUTIES & TAXES
For the Inner Circle, duties are often covered. For standard orders, you are responsible for import duties in your jurisdiction.
3. RETURNS
We accept returns within 14 days of receipt, provided the artifact remains in its original, unworn condition with all tags attached. The return journey is as important as the delivery.
4. EXCHANGES
We prioritize exchanges for size adjustments. We want the fit to be perfect for your climb.
INITIATE A RETURN
logistics@almalunara.com